Find a doctor online with hub.health telehealth appointments in Australia
Find a doctor online with hub.health telehealth appointments in Australia

The doctor will see you now when you’re ready

Australian registered doctors and nurse practitioners

Book telehealth appointments online

Initial consultation only $49

Get eScripts for prescriptions online

Prescriptions

Get online prescriptions via a quick and easy telehealth consultation.

Telehealth consult Australia for general medical advice online

General advice

Book online doctor’s appointments for mild illnesses or minor ailments.

Medical certificates

Obtain your doctor’s certificate online without leaving home (or bed).

Specialist referrals

Get hassle-free online referrals for blood tests and medical imaging.

What is telehealth?

Telehealth appointments are a convenient way to access healthcare in Australia. They enable you to consult with online doctors and nurse practitioners via phone from the comfort of your home. Ideal for non-urgent care, prescriptions, medical certificates, and online referrals for blood tests and medical imaging.

What is telehealth?
Book a telehealth online consultation, with Dr appointments available 7 days a week

How does telehealth work?

Whether managing mild illnesses, such as colds and flu, or minor ailments, such as UTIs and acne, booking a telehealth appointment is easy.

Simply use your smartphone to book a convenient time for your online doctor to call. Our medical team adheres to strict patient confidentiality standards, ensuring your health is in good hands.

Online consultations with an Australian-based medical team

1

Book your telehealth appointment online

Choose a time or join the queue.

2

Consult your online doctor

They'll call at your scheduled time.

3

Access medical documents

Find instant prescriptions, medical certificates and referrals in your secure online portal.

online prescriptions, medical certificates and treatments with hub health
1

Tell us about your issue

2

Consult an Australian based medical team

3

Treatments are delivered to your door

What does a telehealth appointment cover?

Learn more about what conditions and treatments are available through our secure telehealth platform.

If you are experiencing chest pain, shortness of breath or any other symptoms that may require urgent medical care, please go to your nearest emergency department or call 000 and ask for an ambulance.

Your safety is our priority.

Available with telehealth

In person only

Alternatively, click here for more information on what conditions are suitable for telehealth consultations and what may require in-person care. Our resources can help you better understand the scope of telehealth services available to you.

Treatments prescribed by our Australian based medical team

Frequently asked questions

An online doctor’s appointment, also known as a telehealth consultation or virtual doctor visit, is a modern healthcare service used across Australia. It allows patients to consult with online doctors via phone. Telehealth appointments are especially beneficial for Australians seeking general medical advice without visiting a clinic in person. Online doctor appointments are ideal for non-urgent healthcare needs, including prescription renewals, medical certificates, and referrals for blood tests and medical imaging.

hub.health offers a range of telehealth services, including telehealth appointments, online prescriptions, medical certificates, and referrals for blood tests and medical imaging. hub.health provides convenient and accessible healthcare for adults 18 and over in Australia. This age requirement ensures all users can responsibly manage their health needs online.

A standard telehealth GP consultation costs $49 regardless of how long it takes and what prescriptions, medical certificates, or referrals you need. It’s important to note that telehealth consultations are not eligible for Medicare rebates and we cannot bulk bill telehealth. This fixed price ensures transparent and upfront costs for accessing healthcare services from the comfort of your home. 

Bulk bill telehealth appointments are typically only available for doctors or practices you have visited in person during the last 12 months. This means the cost of an online doctor’s appointment ($49) is not covered under Medicare’s bulk billing and must be paid directly by the patient. 

The wait time for a call can vary depending on whether you choose to schedule an appointment or join the queue. Generally, telehealth appointments are available on the same day, and patients in the queue can expect a call within a few hours (often under 15 minutes). However, wait times depend on specific circumstances and demand at that time.

You will receive an SMS prior to your appointment to alert you. If you still miss the call, your clinician will retry. If they don’t reach you after a second try, we will invite you to rebook or join the queue again (at no extra cost).

During telehealth appointments, prescribing medications is entirely up to the doctor’s judgement based on what’s best for you. However, our online doctors cannot prescribe certain medications, specifically those classified as Schedule 8, restricted, controlled or streamlined authority medications. This limitation ensures patient safety and adherence to medical guidelines.

To receive your blood test results, your clinician will schedule a follow-up telehealth doctor’s appointment for you. When you receive the notification of this appointment, simply book your preferred time, and your clinician will explain your results.

You must have an Individual Health Identifier (IHI) to consult with a telehealth doctor and for us to issue eScripts. In some cases, we can retrieve your IHI from the information provided during sign-up. In most other cases, we can obtain it from your Medicare or DVA card.

If you don’t have a Medicare or DVA card or prefer not to share that information, you can verify your identity using our Digital ID process – a secure online service from Australia Post that requires details from your ID documents. Please note that if you opt for Digital ID verification, we won’t be able to issue eScripts.

Whether looking for a telehealth appointment in Queensland (QLD), New South Wales (NSW), Victoria, or Western Australia, our medical team provides telehealth to individuals in all Australian states and territories.

To request an online medical certificate for 1-2 days, simply request one here. For longer durations, schedule a telehealth consultation and inform your online doctor or nurse practitioner about your need for a telehealth medical certificate.

Can’t find what you need?

Take a look at our complete list of FAQs here or contact us with your questions.

Check out our latest articles:

stress leave, sick leave, stress related condition

Everyday Health

What to Say to a Doctor to Get Stress Leave in Australia

what is gastro

Everyday Health

How Long Does Gastro Last?

learn more about carers leave

Everyday Health

What is Carer’s Leave?

Brenda – 35

from $26.00 for 3 months

Dianne – 35

from $34.00 for 1 month

Eleanor

from $23.00 for 4 months

Estelle

from $23.00 for 3 months

Evelyn

from $23.00 for 4 months

Femme 100/20

from $23.00 for 4 months

Femme 150/30

from $23.00 for 4 months

Lenest 20ED (3)

from $23.00 for 3 months

Lenest 30ED (4)

from $20.00 for 3 months

Levlen

from $26.00 for 4 months

Loette

from $40.00 for 3 months

Logynon (b)

from $28.00 for 3 months

Madeline 150/30

from $18.00 for 1 month

Marvelon

from $18.00 for 1 month

Microgynon 20/100

from $55.00 for 3 months

Microgynon 30

from $35.00 for 4 months

Microgynon 50

from $23.00 for 4 months

Microlut

from $23.00 for 4 months

Micronelle 100/20

from $20.00 for 3 months

Micronelle 150/30

from $20.00 for 4 months

Monofeme

from $20.00 for 4 months

Nordette

from $30.00 for 4 months

Noriday 350mcg 4×28 Tab

from $23.00 for 4 months

Norimin

from $25.00 for 4 months

Petibelle

from $87.00 for 3 months

Primolut N

from $30.00 for 1 month

Qlaira

from $88.00 for 3 months

Seasonique

from $70.00 for 3 months

Slinda

from $79.00 for 3 months

Trifeme (a)

from $23.00 for 4 months

Triphasil 28 4×28 Tab

from $35.00 for 4 months

Triquilar (b)

from $33.00 for 4 months

Valette

from $84.00 for 3 months

Yasmin

from $80.00 for 3 months

Yaz

from $80.00 for 3 months

Zoeley

from $80.00 for 3 months