Find a doctor online with telehealth appointments in Australia
Find a doctor online with telehealth appointments in Australia

De-stress your
skincare routine.

Quick & easy consults for acne treatments

Prescription acne treatments online

Initial consultation only $35

Prescription Retinoids
Promote new skin growth and collagen production.

Hyaluronic Acid
Provides intense hydration to improve skin tone and texture.

Boosts keratin production to improve skin brightness, elasticity, and the signs of ageing.

Azelaic Acid
Acts as an antibacterial agent to prevent breakouts and calm inflammation, and gently exfoliate skin to keep pores clean.

Oral and topical medications that moderate acne-causing bacteria and heal inflammation on the skin.

Your medical team will advise you on the best treatment option for you.

Skincare personalised for you

How it works with

We’ve designed a healthcare platform centred around your life.

With quick and easy consultations, fully managed treatments, and fast delivery to your door, we enable personalised healthcare for a better life.


Tell us about your issue


Consult with an Australian based medical team


Treatments are delivered to your door

online prescriptions, medical certificates and treatments with hub health

How it works with


Tell us about your issue


Consult an Australian based medical team


Treatments are delivered to your door

What causes acne?

Although acne is prevalent among young adults, it is not uncommon for people to experience flare-ups later in life. Hormonal changes are the leading cause of acne and can occur during teenage years, menstrual cycles, pregnancy or stressful circumstances. [1]

What causes acne
Acne symptoms

Symptoms of acne

The most common symptoms associated with acne include inflammation, bumps, pimples and swelling. [2] If left untreated, acne can also lead to acute tenderness and scarring.

Topical applications are used to nourish and heal the skin, while oral antibiotics may be prescribed to moderate acne-causing bacteria and reduce further inflammation. [2]

hub health online doctors, prescriptions and medical certificates Australia

Trusted Medical Experts

At our services are backed by an established medical team, enabling us to provide treatments for general health, women and men’s health, sexual health and various skin conditions.

We believe in providing a personalised healthcare experience centred around our patients’ individual needs.

All treatments are prescribed via a quick telehealth call and delivered to your door for fast and convenient access to healthcare.

Frequently asked questions

Acne occurs when dead skin cells and oil clog hair follicles on the skin, causing bacteria to multiply and inflame. There are many types of acne, including whiteheads, blackheads, pimples, and cysts. Acne can present as occasional mild breakouts, or severe, painful chronic acne. [2]

Our medical team have extensive knowledge and experience in prescribing acne treatments. They only use ingredients they know and trust. These include prescription retinoids, hyaluronic acid, topical antibiotics, niacinamide, and azelaic acid.

The best acne treatment for you is dependent on your skin type, skin concerns, and the root cause of your acne. Mild or occasional breakouts can often be treated with over-the-counter pharmacy products. Recurring mild to moderate acne may require a prescription topical treatment, such as topical antibiotics or retinoids. [2] Treatment for severe acne may require oral antibiotics or retinoids. Skin that is sensitive or prone to conditions like eczema or rosacea will require extra caution.

Your assigned clinician will work with you to determine the best acne treatment for your specific skin type and concerns.

With, taking care of your skin is simple. Our medical team will provide instructions specific to your prescription upon approval.  

As a general guide, once your acne treatment has been delivered to your door:

  • Apply your acne treatment once daily in the evening, after cleansing and before moisturising. Make sure you wash your hands well after applying.

  • Due to the potent ingredients in your acne treatment, we recommend starting with a staggered application schedule – every second or third evening before building up to daily usage.

  • You should start seeing improvements in just weeks, with full results visible after 3 months.

Our medical team will work with you to determine the best acne treatment for your specific skin type and concerns.

If you notice a reaction to the acne treatment you’ve been prescribed, immediately stop using the treatment and consult with a member of our medical team for further investigation. You can start a consultation with a clinician via the patient portal. clinicians are committed to providing the highest standard of care. To prescribe you the best acne treatment for your skin, our medical team will require photos of your skin, but don’t worry, confidentiality will always be maintained. You can upload your photos via the patient portal once you’ve completed your initial assessment.

Your initial consultation will cost $35, payable prior to doctor’s review. If you’re prescribed acne treatment, the cost is from $40 per month. We’ll express post your acne treatment each month, so you’ll never run out. You can cancel, pause, or delay your acne treatment at any time without cancellation fee.

In most cases a clinician will review your assessment and respond within 24 hours.

Once your treatment has been paid for, it will be dispatched within 1-3 days and sent via express delivery. Your product is shipped in an Australia Post package, which means it will be completely discreet.

Of course! If you log into your profile and head to the ‘Products’ tab, you will see a ‘Manage Treatment’ button. Click this and you’ll see the ability to send a message to your clinician. If you’re having any issues, just drop us a line at [email protected]

Yes, as part of joining, we will handle your repeat deliveries to ensure that you never miss one. If you ever wish to stop receiving your treatment, just cancel in the patient platform, or alternatively email [email protected]

Can’t find what you need?

Take a look at our complete list of FAQs here or contact us with your questions.

Check out our latest articles:

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Acne prevalence, reporting, impact and experience:

  1. Elsaie, M. L. (2016). Hormonal treatment of acne vulgaris: an update. National Library of Medicine. Published online 2016 Sep 2. doi: 10.2147/CCID.S114830
  2. Health Direct. (2023). Acne. [source]

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