Find a doctor online with telehealth appointments in Australia
Find a doctor online with telehealth appointments in Australia
Prescription acne treatments


Learn more with

There are many types of acne, including whiteheads, blackheads, pimples, and cysts. Hormonal changes are the leading cause of acne and can occur during teenage years, menstrual cycles or stress.

Acne can present as occasional mild breakouts, or severe, painful chronic acne.

Read on to discover more about the lesser known causes of acne.

What causes acne?

Acne is an inflammatory skin condition that is greatly affected by hormonal changes.

Although there are a number of contributing factors that may cause acne, the condition presents when dead skin cells and oil clog hair follicles on the skin. When this process occurs it causes bacteria to multiply and inflame.

By understanding what causes acne, we are able to better manage the condition, through bother preventative medicine and simply lifestyle changes.


Other causes of acne

While we know that hormones play a primary role in causing acne, there are other lifestyle factors that have been known to cause or exacerbate the condition, including:

  • Non-breathable fabric or facewear (such as masks, helmets or hats)
  • Personal or skincare products containing oily substances
  • Picking at acne sores or bumps
  • Oily or greasy working environments
  • Certain medications
  • Genetic factors
  • Diets high in sugar


Although you may not always be able to determine the root cause of your acne, a dermatologist can provide you with a diagnosis as to what type of acne you have developed. By understanding the type of acne, effective treatments can be prescribed to minimise the appearance and reduce symptoms associated with the condition.

Acne Skin Care

In order to minimise your likelihood of developing acne or to prevent further breakouts in the future, you can implement certain behaviours into your everyday life, such as:

  • Wash your face daily
  • Use an oil-free cleanser and moisturiser
  • Always remove makeup thoroughly to avoid clogging pores
  • Limit touching your face to prevent transferring oil


Up to 85% of Australians will develop acne during their lifetime. Regardless of the cause behind your acne diagnosis, there are effective treatments available.


It’s time to look after your health

By understanding the causes of acne, we are able to adjust our skincare routine and find effective solutions to treat all types of acne.

At, our medical team prescribes dermatologist-developed solutions for the treatment of acne.

Frequently asked questions

Acne occurs when dead skin cells and oil clog hair follicles on the skin, causing bacteria to multiply and inflame. There are many types of acne, including whiteheads, blackheads, pimples, and cysts. Acne can present as occasional mild breakouts, or severe, painful chronic acne.

Our dermatologists have extensive knowledge and experience in prescribing acne treatments. They only use ingredients they know and trust. These include prescription retinoids, hyaluronic acid, topical antibiotics, niacinamide, and azelaic acid.

The best acne treatment for you is dependent on your skin type, skin concerns, and the root cause of your acne. Mild or occasional breakouts can often be treated with over-the-counter pharmacy products. Recurring mild to moderate acne may require a prescription topical treatment, such as topical antibiotics or retinoids. Treatment for severe acne may require oral antibiotics or retinoids. Skin that is sensitive or prone to conditions like eczema or rosacea will require extra caution.

Your assigned clinician will work with you to determine the best acne treatment for your specific skin type and concerns.

With, taking care of your skin is simple. Our medical team will provide instructions specific to your prescription upon approval.  

As a general guide, once your acne treatment has been delivered to your door:

  • Apply your acne treatment once daily in the evening, after cleansing and before moisturising. Make sure you wash your hands well after applying.

  • Due to the potent ingredients in your acne treatment, we recommend starting with a staggered application schedule – every second or third evening before building up to daily usage.

  • You should start seeing improvements in just weeks, with full results visible after 3 months.

Our medical team will work with you to determine the best acne treatment for your specific skin type and concerns.

If you notice a reaction to the acne treatment you’ve been prescribed, immediately stop using the treatment and consult with a member of our medical team for further investigation. You can start a consultation with a clinician via the patient portal. clinicians are committed to providing the highest standard of care. To prescribe you the best acne treatment for your skin, our medical team will require photos of your skin, but don’t worry, confidentiality will always be maintained. You can upload your photos via the patient portal once you’ve completed your initial assessment.

Your initial consultation will cost $35, payable prior to doctor’s review. If you’re prescribed acne treatment, the cost is from $40 per month. We’ll express post your acne treatment each month, so you’ll never run out. You can cancel, pause, or delay your acne treatment at any time without cancellation fee.

In most cases a clinician will review your assessment and respond within 24 hours.

Once your treatment has been paid for, it will be dispatched within 1-3 days and sent via express delivery. Your product is shipped in an Australia Post package, which means it will be completely discreet.

Of course! If you log into your profile and head to the ‘Products’ tab, you will see a ‘Manage Treatment’ button. Click this and you’ll see the ability to send a message to your clinician. If you’re having any issues, just drop us a line at [email protected]

Yes, as part of joining, we will handle your repeat deliveries to ensure that you never miss one. If you ever wish to stop receiving your treatment, just cancel in the patient platform, or alternatively email [email protected]

Can’t find what you need?

Take a look at our complete list of FAQs here or contact us with your questions.

bacterial infection, antibiotic prescription, antibiotic resistant bacteria

Everyday Health

How Long Do Antibiotics Take to Work?

hay fever, pollen allergy, trigger symptoms

Everyday Health

How to Get Rid of Hay Fever Fast

stress leave, sick leave, stress related condition

Everyday Health

What to Say to a Doctor to Get Stress Leave in Australia

Brenda – 35

from $26.00 for 3 months

Dianne – 35

from $34.00 for 1 month


from $23.00 for 4 months


from $23.00 for 3 months


from $23.00 for 4 months

Femme 100/20

from $23.00 for 4 months

Femme 150/30

from $23.00 for 4 months

Lenest 20ED (3)

from $23.00 for 3 months

Lenest 30ED (4)

from $20.00 for 3 months


from $26.00 for 4 months


from $40.00 for 3 months

Logynon (b)

from $28.00 for 3 months

Madeline 150/30

from $18.00 for 1 month


from $18.00 for 1 month

Microgynon 20/100

from $55.00 for 3 months

Microgynon 30

from $35.00 for 4 months

Microgynon 50

from $23.00 for 4 months


from $23.00 for 4 months

Micronelle 100/20

from $20.00 for 3 months

Micronelle 150/30

from $20.00 for 4 months


from $20.00 for 4 months


from $30.00 for 4 months

Noriday 350mcg 4×28 Tab

from $23.00 for 4 months


from $25.00 for 4 months


from $87.00 for 3 months

Primolut N

from $30.00 for 1 month


from $88.00 for 3 months


from $70.00 for 3 months


from $79.00 for 3 months

Trifeme (a)

from $23.00 for 4 months

Triphasil 28 4×28 Tab

from $35.00 for 4 months

Triquilar (b)

from $33.00 for 4 months


from $84.00 for 3 months


from $80.00 for 3 months


from $80.00 for 3 months


from $80.00 for 3 months